Delete your account & data
Last updated: 22 June 2026
This page explains how to permanently delete your BillBook Business account and the data linked to it. You can do it yourself inside the app, or request it here on the web — no app or login required. The developer is Shamrocks Games; full details are in our Legal Notice (Impressum).
Option 1 — Delete inside the app (fastest)
- Open BillBook Business.
- Go to Settings → Account & cloud.
- Tap Delete account.
- Confirm. Your account and synced data are then removed from our systems.
Option 2 — Request deletion on the web (no app needed)
Email privacy@billbookbusiness.com from the email address (or with the phone number) you use for BillBook Business, with the words “Delete my account”. We verify that the request comes from the account owner, then delete the account.
We confirm and complete deletion within 30 days of verifying your request — almost always much sooner.
What gets deleted
- Your account and sign-in identity — the name, email and profile photo from Google sign-in, or the phone number you signed up with.
- All business records you synced to the cloud — invoices, receipts, cashbook entries, orders, stock and customer details.
- Any cloud backups of that data, and any saved inputs from the Smart Helper or Snap-a-bill features.
What we must keep, and for how long
If you purchased a paid plan, we are legally required to retain limited billing and tax records (such as invoice and payment metadata) for the statutory period under applicable German/EU tax law. These are kept only for that legal purpose, are never used for anything else, and are deleted once the retention period ends. Your payment details themselves are held by our Merchant of Record, Dodo Payments — not by us.
Data on your own device
BillBook Business is local-first: by default your records stay on your device. Deleting your account removes data from our systems; to remove the local copy as well, clear the app’s data or uninstall the app on each device you used.
Questions
Email privacy@billbookbusiness.com. See also our Privacy Policy.